Client Reviews

See what our clients have to say about our staff and services by reading some of the testimonials they sent. If you like to share your experience in working with us, you are more than welcome to send your testimonials.

9 responses to “Client Reviews”

  1. Mr. Charles says:

    Step By Step Home Care has been serving my son and Family for over 3 Years. They have always been very professional in meeting our needs and providing support services. I would recommend Step By Step for any Home Care needs and other Family support services.

  2. Mr. Tommy says:

    The services that I receive from Step by Step are excellent. They have been serving us for almost two years now. The case manager and the staff are friendly and ensure that my father is properly informed about his health and care. I would have no problem recommending them to friends and friends.

    Thank you,

  3. Harold says:

    Step by step provided great personal care for my mother for over 6 months. The caregivers were always wonderful to my mother and their visit would put a big smile on her face. We recommend their services and are very grateful for their assistance.


  4. Marica T. says:

    I have been working with Step by Step for about 6 months now. I have had a great experience so far. The office staff are very patient and friendly. I would recommend them to friends and family.

  5. Judith T. says:

    We were issued a grant and went with Step by Step for services. I really liked the staff they sent out to care for my mom. We had to keep pushing back the start date because she was in a nursing home and then in the hospital. However, the office staff was very accommodating. I would recommend them to anyone who is looking for good care.

  6. Mary says:

    Everything is going great; I like the staff they send me. I would recommend Step by Step to anyone who wants a good agency.

  7. Juanita says:

    Step by Step has been great. The office staff is very pleasant and helpful. When there is an issue, they respond quickly to ensure the problem is fixed. I am very pleased with the services and the staff that step by step provides.

    Thank you,

  8. Karen says:

    Step by Step office staff are very professional, knowledgeable, and friendly. You are always able to reach them even after hours. They have been very helpful and understanding doing this pandemic. We are very pleased with their services.

  9. John H. says:

    Step by Step is a great agency. The staff they provide takes great care of my wife. They not only provide great care but also go beyond and order her supplies for her. If it was not for their help my wife would be in a nursing home. We are grateful for all that your agency does. Thank you!

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Licensed as a Residential Service Agency by the Department of Mental Hygiene , " Office of Health Care Quality ". RSA LIC #RSA4041

  • Great Mills, MDMonday - Friday 8:30am to 4:00pm
  • Germantown, MDBy Appointment Only
  • Waldorf, MDTuesday & Friday 9:30 am to 3 pm